Satisfaction is the only reason for repeated purchase
The repeated purchase rate as the repurchase rate refers to the number of repeated purchases of a product or service of a brand. The higher the repeated purchase rate, the higher the consumer loyalty to the brand. There is no doubt about the value of the product for highly loyal users and NorthGlass is surrounded by many such customers.
In recent years, KIBING Group, XINYI Group, FLAT Group and other well-known enterprises have ordered more than 60 new NorthGlass tempering furnaces. Well-known enterprises of sanitary-ware manufacturing industry, such as JOMOO, ARROW, HEGII, LENS, ROSERY and other enterprises, confirmed the mature technology, timely after-sales service, excellent product quality of NorthGlass after inspecting a number of tempering furnace enterprises, so they decided to purchase NorthGlass products.
Mr. Jiang, from an enterprise in Zhejiang province, purchased three NorthGlass tempering furnaces in March. Mr. Jiang said that in the past two or three years, he has been discussing the plan of his new factory, and has inspected a lot of NorthGlass equipment on the spot, and even saw that the quality of many nearly 20 years of equipment in Zhejiang Province is very good, so he choose to believe NorthGlass, and hope the cooperation can make the best local products!
With the increasing brand loyalty, it directly drives the sales growth of NorthGlass. The total number of domestic orders of tempering furnace has exceeded 150 by May 31, and the order amount of tempering furnace in May has exceeded 160 million.
Repeated purchase rate tests the consumers’ trust in the product, and the quality, service is the key to the product reputation. NorthGlass will continue the corporate concept of “Innovation is endless, and fight will win”, and to provide high-quality equipment and services to customers.